.page-faq {
  --faq-space: clamp(34px, 5.5vw, 72px);
  padding-bottom: clamp(40px, 6vw, 88px);
}

.page-faq .faq-hero {
  padding: clamp(22px, 4vw, 48px) 0 clamp(26px, 4vw, 48px);
  border-bottom: 2px solid var(--line);
}

.page-faq .faq-hero__grid {
  display: grid;
  gap: clamp(22px, 3vw, 40px);
}

.page-faq .faq-h1 {
  margin: 0.3em 0 0;
  font-family: var(--sans);
  font-weight: 300;
  line-height: 1;
  letter-spacing: -0.015em;
}

.page-faq .faq-h1__top {
  display: block;
  font-size: clamp(38px, 9vw, 92px);
  color: var(--paper);
}

.page-faq .faq-h1__sub {
  display: block;
  margin-top: 0.55em;
  font-size: clamp(17px, 2.6vw, 24px);
  font-weight: 600;
  line-height: 1.55;
  color: var(--orange);
}

.page-faq .faq-hero__lede {
  margin: clamp(16px, 2.5vw, 26px) 0 0;
  max-width: 62ch;
  color: var(--mist);
  font-size: 16px;
  line-height: 1.85;
}

.page-faq .faq-hero__panel {
  border: 2px solid var(--line);
  background: var(--panel);
  padding: 18px 20px 20px;
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-hero__panel-head {
  margin: 0 0 14px;
  font-size: 11px;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--mint);
}

.page-faq .faq-stats {
  margin: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-stat {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 9px;
  border-bottom: 1px dashed var(--line);
}

.page-faq .faq-stat:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-stat dt {
  font-size: 13px;
  color: var(--mist);
}

.page-faq .faq-stat dd {
  margin: 0;
  font-size: 18px;
  color: var(--paper);
  white-space: nowrap;
}

.page-faq .faq-stat__amber {
  color: var(--amber);
}

.page-faq .faq-stat__mint {
  color: var(--mint);
}

/* 章节骨架 */
.page-faq .faq-section {
  padding: var(--faq-space) 0;
  border-bottom: 2px solid var(--line);
}

.page-faq .faq-section--last {
  border-bottom: 0;
}

.page-faq .faq-section__head {
  max-width: 72ch;
  margin-bottom: clamp(22px, 3.5vw, 40px);
}

.page-faq .faq-section__title {
  margin: 0.25em 0 0;
  font-size: clamp(25px, 4vw, 42px);
  font-weight: 600;
  line-height: 1.18;
  letter-spacing: -0.01em;
  color: var(--paper);
}

.page-faq .faq-section__lede {
  margin: 0.7em 0 0;
  font-size: 16px;
  line-height: 1.85;
  color: var(--mist);
}

/* 问题索引 */
.page-faq .faq-index {
  list-style: none;
  margin: 0;
  padding: 0;
  border-top: 2px solid var(--line);
}

.page-faq .faq-index__item {
  border-bottom: 2px solid var(--line);
}

.page-faq .faq-index__link {
  display: grid;
  grid-template-columns: 40px minmax(0, 1fr);
  gap: 4px 14px;
  padding: 16px 4px;
  text-decoration: none;
  color: var(--paper);
  transition: background 0.2s ease, padding-left 0.2s ease;
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  background: var(--panel);
  padding-left: 14px;
}

.page-faq .faq-index__no {
  font-size: 13px;
  color: var(--orange);
  letter-spacing: 0.08em;
  padding-top: 3px;
}

.page-faq .faq-index__title {
  font-size: 17px;
  font-weight: 600;
  line-height: 1.45;
}

.page-faq .faq-index__desc {
  grid-column: 2;
  font-size: 14px;
  line-height: 1.75;
  color: var(--mist);
}

/* 图文分栏 */
.page-faq .faq-split {
  display: grid;
  gap: clamp(20px, 3vw, 34px);
}

.page-faq .faq-figure {
  margin: 0;
  border: 2px solid var(--line);
  background: var(--panel);
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-figure figcaption {
  padding: 10px 14px;
  border-top: 1px solid var(--line);
  font-size: 12px;
  letter-spacing: 0.06em;
  line-height: 1.6;
  color: var(--mist);
}

/* 步骤折叠 */
.page-faq .faq-steps {
  display: grid;
  gap: 12px;
}

.page-faq .faq-step {
  border: 2px solid var(--line);
  background: var(--panel);
  transition: border-color 0.2s ease;
}

.page-faq .faq-step[open] {
  border-color: var(--orange);
}

.page-faq .faq-step summary {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 16px;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-step summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-step summary:focus-visible {
  outline: 2px solid var(--mint);
  outline-offset: 2px;
}

.page-faq .faq-step__no {
  flex: none;
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--orange);
  border: 1px solid var(--orange);
  padding: 2px 6px;
  line-height: 1.4;
}

.page-faq .faq-step__title {
  flex: 1 1 auto;
  min-width: 0;
  font-size: 16px;
  font-weight: 600;
  line-height: 1.5;
  color: var(--paper);
}

.page-faq .faq-step__mark {
  flex: none;
  width: 10px;
  height: 10px;
  border-right: 2px solid var(--mint);
  border-bottom: 2px solid var(--mint);
  transform: rotate(45deg) translate(-2px, -2px);
  transition: transform 0.2s ease;
}

.page-faq details[open] > summary .faq-step__mark {
  transform: rotate(225deg) translate(-2px, -2px);
}

.page-faq .faq-step__body {
  padding: 0 16px 16px;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-step__body ul {
  margin: 0;
  padding-left: 18px;
}

.page-faq .faq-step__body li + li {
  margin-top: 6px;
}

/* 备用通道卡片 */
.page-faq .faq-cards {
  display: grid;
  gap: 18px;
}

.page-faq .faq-card {
  border: 2px solid var(--line);
  background: var(--panel);
  padding: 20px;
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-card--mail {
  border-color: var(--mint);
  box-shadow: var(--shadow-glow);
}

.page-faq .faq-card__tag {
  margin: 0 0 14px;
  font-size: 11px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--orange);
}

.page-faq .faq-card--mail .faq-card__tag {
  color: var(--mint);
}

.page-faq .faq-list {
  margin: 0;
  padding-left: 18px;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-list li + li {
  margin-top: 6px;
}

.page-faq .faq-card__foot {
  margin: 18px 0 0;
}

.page-faq .faq-template {
  margin: 0;
  padding: 16px;
  border: 2px solid var(--line);
  background: var(--ink);
  font-family: var(--mono);
  font-size: 12.5px;
  line-height: 1.95;
  color: var(--paper);
  white-space: pre-wrap;
  word-break: break-word;
  overflow-x: auto;
}

.page-faq .faq-card__note {
  margin: 12px 0 0;
  font-size: 13px;
  line-height: 1.7;
  color: var(--mist);
}

/* 比分时间线 */
.page-faq .faq-timeline {
  display: grid;
  gap: 16px;
  padding: 18px;
  border: 2px solid var(--line);
  background: var(--panel);
  margin-bottom: clamp(18px, 2.5vw, 26px);
}

.page-faq .faq-timeline__item {
  border-top: 3px solid var(--orange);
  padding-top: 12px;
}

.page-faq .faq-timeline__item--ok {
  border-top-color: var(--mint);
}

.page-faq .faq-timeline__item--warn {
  border-top-color: var(--amber);
}

.page-faq .faq-timeline__num {
  display: block;
  font-size: clamp(26px, 4vw, 36px);
  line-height: 1;
  color: var(--orange);
}

.page-faq .faq-timeline__item--ok .faq-timeline__num {
  color: var(--mint);
}

.page-faq .faq-timeline__item--warn .faq-timeline__num {
  color: var(--amber);
}

.page-faq .faq-timeline__label {
  display: block;
  margin-top: 8px;
  font-size: 14px;
  line-height: 1.7;
  color: var(--mist);
}

.page-faq .faq-check {
  margin: 0;
  padding-left: 20px;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-check li + li {
  margin-top: 10px;
}

.page-faq .faq-check a {
  color: var(--mint);
  text-decoration: underline;
  text-underline-offset: 3px;
}

/* 问答折叠 */
.page-faq .faq-qa {
  border-top: 2px solid var(--line);
}

.page-faq .faq-qa__item {
  border-bottom: 2px solid var(--line);
}

.page-faq .faq-qa__item summary {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 16px 2px;
  cursor: pointer;
  list-style: none;
}

.page-faq .faq-qa__item summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-qa__item summary:focus-visible {
  outline: 2px solid var(--mint);
  outline-offset: 2px;
}

.page-faq .faq-qa__q {
  flex: 1 1 auto;
  min-width: 0;
  font-size: 16px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--paper);
}

.page-faq .faq-qa__a {
  padding: 0 2px 18px;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-qa__a p {
  margin: 0 0 10px;
}

.page-faq .faq-qa__a ul {
  margin: 0;
  padding-left: 18px;
}

.page-faq .faq-qa__a li + li {
  margin-top: 6px;
}

/* 工单联系 */
.page-faq .faq-ticket {
  display: grid;
  gap: 20px;
  border: 2px solid var(--line);
  background: var(--panel);
  padding: clamp(18px, 3vw, 30px);
  box-shadow: var(--shadow-glow);
}

.page-faq .faq-ticket__label {
  margin: 0;
  font-size: 11px;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--mist);
}

.page-faq .faq-mail {
  margin: 8px 0 0;
  font-family: var(--mono);
  font-size: clamp(15px, 2.4vw, 21px);
  line-height: 1.5;
  color: var(--mint);
  word-break: break-all;
}

.page-faq .faq-ticket__note {
  margin: 14px 0 0;
  font-size: 15px;
  line-height: 1.85;
  color: var(--mist);
}

.page-faq .faq-ticket__side {
  display: grid;
  gap: 12px;
  border-top: 2px solid var(--line);
  padding-top: 16px;
}

.page-faq .faq-ticket__stat {
  display: flex;
  flex-direction: column;
  gap: 4px;
  font-size: 13px;
  line-height: 1.6;
  color: var(--mist);
}

.page-faq .faq-ticket__num {
  font-size: 22px;
  line-height: 1.1;
  color: var(--orange);
}

/* 下一步入口 */
.page-faq .faq-next {
  margin-top: clamp(22px, 3.5vw, 36px);
  border-top: 2px solid var(--line);
  padding-top: 20px;
}

.page-faq .faq-next__title {
  margin: 0 0 14px;
  font-size: 13px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--mist);
}

.page-faq .faq-next__links {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

/* 断点 */
@media (min-width: 700px) {
  .page-faq .faq-timeline {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-index__link {
    grid-template-columns: 56px minmax(0, 1fr);
    gap: 6px 20px;
    padding: 18px 6px;
  }

  .page-faq .faq-index__title {
    font-size: 19px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.65fr) minmax(0, 0.85fr);
    align-items: end;
  }

  .page-faq .faq-cards {
    grid-template-columns: minmax(0, 0.9fr) minmax(0, 1.1fr);
  }

  .page-faq .faq-ticket {
    grid-template-columns: minmax(0, 1.5fr) minmax(0, 0.8fr);
    align-items: start;
  }

  .page-faq .faq-ticket__side {
    border-top: 0;
    border-left: 2px solid var(--line);
    padding-top: 0;
    padding-left: 22px;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-split {
    grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr);
    align-items: start;
  }

  .page-faq .faq-split--reverse {
    grid-template-columns: minmax(0, 1.15fr) minmax(0, 0.85fr);
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-index__link,
  .page-faq .faq-step,
  .page-faq .faq-step__mark {
    transition: none;
  }

  .page-faq details[open] > summary .faq-step__mark {
    transform: rotate(225deg);
  }
}
<<<END>>>
